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| Emergency Information |
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| IF YOU ARE CURRENTLY IN THE MIDST OF A DISASTER, CALL US IMMEDIATELY. |
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You can continue reading this after you have a disaster specialist on their way to you.
Following a disaster in your home or business, it is only natural to want to begin cleaning up right away, getting things back to normal. While quick action can be helpful in minimizing damages, improper repair can seriously hinder proper and satisfactory restoration. Here are some tips to help you in your clean up efforts.
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| FLOOD AND WATER DAMAGE |
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Remain Calm. Give us a call; |
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Ensure the electrical breaker is off. Unplug and lift any small electrical units that are in contact with a wet carpet; |
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Put aluminum foil under the legs of wood or antique furniture that are in contact with wet carpet; |
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Raise draperies, and pin up upholstered furniture skirts; |
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Remove any paper products, such as books and newspapers that may stain the carpet. Be sure to look under furniture, desks, and beds; |
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Remove potted plants that are in contact with wet carpet; |
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Remove any furniture that is not to heavy to areas unaffected by water damage. This will prevent rusting or other stains; |
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If this occurs in winter, leave the heat on. If in the summer, use air conditioner if available; |
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Open all furniture drawers and interior doors (including closet doors) to speed drying time; |
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Punch holes in sagging ceilings to allow water to drain. |
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| Do not attempt the following actions: |
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Using the vacuum cleaner; |
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Placing newspapers to walk on; try walking on the carpet only if absolutely necessary; |
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| SMOKE AND FIRE DAMAGE |
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Remain Calm. Give us a call; |
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Open all windows; |
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Remove pets to cleaner environments; |
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Empty refrigerator and freezer completely if electricity is off. Prop open the doors to prevent odor; |
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Limit movement in the area, to prevent soot particles from being ground into the carpets; |
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Dispose of any open food packages; |
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Do not attempt to use ceiling fixtures if the ceiling is wet; this could cause a short circuit; |
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Gently wipe leaves of all plants to remove soot and smoke residue; |
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Keep your hands clean. Soot on hands can transfer to upholstery, walls and woodwork, causing further damage; |
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Place old towels or blankets over high traffic carpet areas to prevent further soiling; |
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Wipe smoke residue from porcelain bath fixtures; this prevents etching; |
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Change air filters on forced hot air furnaces. |
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| Do not attempt the following actions: |
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Wiping or washing walls, ceilings or other absorbent surfaces; |
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Using TV, stereo, or other electrical appliances until they have been cleaned and inspected; |
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Using your upholstered furniture if at all possible; |
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Sending garments to ordinary dry cleaners. Remember that improper cleaning will actually set in smoke and odor; |
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| VANDALISM DAMAGE |
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Remain Calm. Give us a call; |
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Wash any egg off the exterior of the building; |
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Remove any debris, food, etc., from carpet or interior walls. Remember to scrape or blot carpet or furniture; |
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Vacuum up glass from carpet and upholstery; |
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Make a list of all damages; |
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Save information regarding the type of liquid that was spread over surfaces. |
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| Do not attempt the following actions: |
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Do not attempt to remove chemical stains, such as ink or paint; |
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Operating damaged electrical appliances; |
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Don't throw away miscellaneous damaged wood chips, etc. They may be helpful to the repair process; |
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Using household cleaning products on fabrics, upholstery or carpet without first consulting a professional cleaner. |
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| MOLD DAMAGE |
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Move items to a cool, dry area within 48 hours. In this time frame you should have called us in so that fans could be set up; |
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Do not wipe wet mold, it will smear; |
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Always wear a face mask and disposable gloves when you are around mold. It is a health hazard; |
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A light mist of isopropanol (rubbing alcohol) will kill mold spores. |
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Survey
Sun, 02 Jul 2006 00:00:00 CDT
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Almost 25 million U.S. families renting their homes are going bare on insurance coverage, leaving themselves vulnerable to serious property and liability losses. Many renters without coverage own valuable, high-tech equipment and face higher risk related to pets, a new national survey conducted by Trusted Choice finds. |
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Cover yourself against flooding
Sun, 02 Jul 2006 00:00:00 CDT
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It's hard to forget last year's hurricane season and the lessons we all should have learned from it. One of the chief lessons for both homeowners and renters: Consider getting flood insurance. |
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Flood insurance changes coming
Sun, 02 Jul 2006 00:00:00 CDT
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Even though flooding is always a threat in our region, only a small percentage of residents are required to buy flood insurance.That might soon change as Congress looks for ways to bolster the nearly bankrupt National Flood Insurance Program. |
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Most Flooding Damage Is Uninsured
Sun, 02 Jul 2006 00:00:00 CDT
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do not purchase flood insurance from the federal government. |
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Keeping Water Claims from Becoming Mold Claims
Fri, 30 Dec 2005 00:00:00 CST
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Most Texas residential property insurance policies, including homeowners and renters policies, provide some coverage for damage that results when water escapes from plumbing, appliances, air conditioning or other sources. |
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What Is And Is Not Covered By Insurance
Fri, 30 Dec 2005 00:00:00 CST
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Most water damage losses are covered by home owners insurance policies. But there are exclusions. The best time to check to see what is and is not covered by your insurance policy is before you have a problem. |
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The basics of renters insurance
Fri, 30 Dec 2005 00:00:00 CST
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The basics of renters insurance If you rent an apartment or own a condominium, you need insurance to protect your belongings. While your landlord or condo association might have insurance, it only protects the building. Your belongings are not covered under those policies. |
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Water Damage, Mold and House Insurance
Fri, 30 Dec 2005 00:00:00 CST
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You've had water damage in your house due to a burst pipe, a roof leak or a heavy summer storm. You hope that your insurance will cover the damage. What to do? First, read about mold below. You may not know the implications of water and mold damage. |
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Protect Yourself When Renting Your Home
Fri, 30 Dec 2005 00:00:00 CST
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You absolutely have insurance issues to consider when renting out your home. As you might have guessed, rental property owners have some unique insurance needs. A standard homeowners policy isn't appropriate for rental property, because: |
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Does Your Insurance Cover Water Damage?
Fri, 30 Dec 2005 00:00:00 CST
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During a cold snap, the pipes in your building freeze and burst. While doing a load of laundry, your washing machine overflows. A heavy rainstorm causes water to leak through the roof of your building--and you live on the top floor. Water damage occurs frequently, so it's a good idea to know what is (and isn't) covered by insurance. |
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